Privacy Policy

Effective Date: [13/02/25]

1. Introduction

Welcome to Ticket Republic South Africa (“we,” “us,” “our”). Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit www.ticketrepublic.co.za and use our services.

By using our website and purchasing tickets, you consent to the terms outlined in this policy.

2. Information We Collect

We collect different types of information to improve our services and ensure a seamless experience.

a. Personal Information

When you purchase tickets, create an account, or contact us, we may collect:

Name
Email address
Phone number
Billing and payment details
Event preferences

b. Non-Personal Information

We also collect non-personal data such as:

Device type and browser information
IP address and location data
Website usage and analytics

3. How We Use Your Information

We use your information to:

Process ticket purchases and transactions
Send event confirmations, updates, and notifications
Provide customer support and resolve issues
Improve website functionality and user experience
Prevent fraud and enhance security
Send promotional offers (with your consent)

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share data with:

Event organizers (for ticket validation)
Payment processors (to process transactions securely)
Legal authorities (if required by law)
Marketing partners (only with consent)

5. Data Security

We take security seriously and implement strict measures to protect your data, including encryption, firewalls, and access controls. While we take all reasonable steps to protect your data, we cannot guarantee absolute security.

6. Your Rights & Choices

You have the right to:

Access, update, or delete your personal data
Opt out of marketing communications
Request a copy of the data we hold about you

To exercise these rights, contact us at events@ticketrepublic.co.za.

7. Cookies & Tracking

We use cookies and similar technologies to enhance your experience. You can manage cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so we encourage you to review their policies.

9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage you to review it regularly.

10. Contact Us

If you have any questions about this Privacy Policy or your data, contact us at:

📍 Address: 2nd Floor, West Tower, Nelson Mandela Square, Maude St, Johannesburg, 2146
📞 Phone: 27 10 442 0712✉️ Email: events@ticketrepublic.co.za